Disabled Services - Facilities - Madison Square Garden, New York City

Facilities

The chart below has been provided for directional purposes:

Floor	Destination
1	Street Level (33rd & 8th from Tower C elevator only)
2	Box Office Lobby and ADA WaMu Theater entrance
3	The WaMu Theater, Play by Play, Club Bar & Grill and Garden Terrace
5	Arena Floor Sections 1-12, GA Floor ,and Rinkside Gate 52 [Tower D elevator only] Rinkside Zamboni [Tower C elevator only]
6	Arena Loge sections 68WC, 69WC, 95WC and 97WCM 40-97 and sections 101-133
7	Arena sections 201-234 and sections 301-350
8	Arena sections 302WC, 303WC, 316WC, 317WC, Time-Out Deli and additional Restrooms
9	Arena sections 421WC, 422WC, 401-428 [Tower C elevator only]
9	Club Suites [Tower D and Suite North and South elevators only]
10	Club Suites [Tower D and Suite North and South elevators only]

Elevators

Elevators within Madison Square Garden are reserved for the use of our employees, working media and patrons with disabilities. Patrons who require the use of a mobility aid (wheelchair, walker, cane, crutches, etc…) are encouraged to use our elevators. Additionally, patrons who have limited mobility and are unable to climb stairs or use our escalators, but do not require the use of a mobility device, should contact our Disabled Services Department at (212) 465-6034, for an elevator pass. Please have the date of the event as well as your section, row and seat number available when calling.

Escalators

There are escalators in each of the four (4) Towers (A, B, C and D). Please be aware that, for safety reasons, our escalators are turned off prior to the conclusion of all events.

Distances / Steps

For your convenience, the following are approximate distances to various areas in our facilities.

Start	End	Distance
Access-A-Ride Bus Stop on 33rd (closer to 8th Avenue)	Box Office	800 ft.
Access-A-Ride Bus Stop on 31rd (closer to 8th Avenue)	32nd and 7th Avenue	200 ft.
32nd and 7th Avenue	Box Office	600 ft.
32nd and 7th Avenue	Arena Section 232	700 ft.
32nd and 7th Avenue	Arena Section 206	800 ft.
32nd and 7th Avenue	Arena Section 215	1,000 ft.
32nd and 7th Avenue	Arena Floor Section 1	1,200 ft.
32nd and 7th Avenue	Play by Play / Club Bar & Grill	750 ft.
32nd and 7th Avenue	Suite 962	830 ft.
32nd and 7th Avenue	Suite 1052	1,525 ft.
32nd and 7th Avenue	The Theater Lobby	900 ft.
32nd and 7th Avenue	The Theater Section 203, Row Z	1,200 ft.
32nd and 7th Avenue	The Theater Section 100, Row A	1,400 ft.
8 Penn	Box Office	500 ft.
8 Penn	Arena Section 232	650 ft.
8 Penn	Arena Section 206	425 ft.
8 Penn	Arena Section 215	245 ft.
8 Penn	The Theater Section 203, Row Z	200 ft.
8 Penn	The Theater Section 100, Row A	200 ft.

For your convenience, the following are the number of steps, as well as the rise/tread, to various areas in our facilities.

Start	End	Notes
Arena 6th Floor	Section Loge, Row A	24 steps down with 7" rise and alternating 14" and 24" tread
Arena 6th Floor	Section Loge, Row M	2 steps down with 7" rise and 10" tread
Arena 6th Floor	Section 100's, Row A	7 steps up and 4 steps down with 8" rise and 10" tread
Arena 6th Floor	Section 100's, Row C	7 steps up with 8" rise and 10" tread
Arena 6th Floor	Section 100's, Row F	13 steps up with 8" rise and 10" tread
Arena 7th Floor	Section 200's, Row A	10 steps down with 7" rise and alternating 11" and 24" tread
Arena 7th Floor	Section 200's, Row E	2 steps down with 7" rise and 11" tread
Arena 7th Floor	Section 300's, Row A	7 steps up and 4 steps down with 7" rise and 11" tread
Arena 7th Floor	Section 300's, Row C	7 steps up with 7" rise and 11" tread
Arena 7th Floor	Section 300's, Row O	29 steps up with 7" rise and 11" tread
Arena Steel Risers	Floor Sections	5" rise and 15" tread and 2 steps per row
Arena Crossover	Concrete at Gate 54	5 steps with 7" rise and 10" tread
Arena Crossover	Steel at Gates 1, 52 and 53	5 steps with 7" rise and 13" tread
Theater Crossover	Lower Level front of 200's	3 steps with 5" rise and 12" tread
Theater Crossover	Upper Level front of 300's	A/B to C/D Doors
Crossover between 200 and 300 levels	Theater Boxes	9 steps with 6" rise and 11" tread and then 2 additional steps per box forward
7th Floor Concourse	North & South Press Boxes	31 steps with 7" rise and 11" tread from 7th Floor

Restrooms

Wheelchair accessible restrooms are located throughout the Arena and The Theater and are clearly marked. In addition, we have a unisex restroom available for guests with disabilities who may require assistance from a person of the opposite gender or to assist a child for medical reasons. This unisex restroom is located in our Garden Services office on the 5th floor in the Arena and requires an escort by MSG security personnel.

Arena
5th Floor	Men's & Women's: Zamboni , Gates 52 & 54
6th Floor	Men's: Gate 63 and 67 Women's: Gates 60 and 64
8th Floor	Men's: Towers B and C Women's: Towers B and C
9th Floor	Men's Sections 407 & 420 Women's Sections 407 & 425

The Theater
Men's & Women's	Theater Lobby
Men's & Women's	Orchestra Level near Section 101 & Section 102

Pay Phones

Arena	The Theater
2nd Floor - Directly outside glass doors of the Box Office	Orchestra Sections 101 and 102
6th Floor - Gate 66

Water Fountains

Arena	The Theater
6th Floor - Gates 61 and 65	Orchestra Sections 101 and 102
7th Floor - Gate 70, 73, 75 and 78
9th Floor - Sections 403, 408 and 414

ATM's

Arena	The Theater
2nd Floor, Box Office Lobby near Window #2	3rd Floor, Theater Terrace Level North and South sides
6th Floor - Gate 61, 63 and 67
7th Floor - Gates 70 and 76
9th Floor - Towers A and B

Medical Office

Medical staff is available at every event for medical emergencies. Please request assistance from the nearest MSG employee.

Arena	The Theater
5th Floor - next to Garden Services	Aisle B
6th Floor - Gate 66

Concessions - Food and Drink

Arena	The Theater
All Star Bar - Gate 60	The Theater Lobby
End Court Bar - Between Gates 63 / 64
Food Courts - Gates 61, 65, 71 and 76

Concessions - Merchandise

Arena	The Theater
Double Teamed Store - Gate 66	The Theater Lobby
Team Store - Gates 60 and 75

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