What defines a Group?
9 guests or more. Bring friends, family, colleagues, clients, church members, alumni group, teachers, firefighters, police officers, military, Boy & Girl Scouts, or just 9 or more people who get together and want to see spectacular entertainment.
Are Group Discounts Available?
Yes, by bringing together a group of 9 or more, you’ll receive special discounts and the best available seating.
Do I Receive Additional Group Benefits?
- There may be an opportunity to purchase advanced food/merchandise vouchers as part of an exclusive package.
- No per ticket service charges apply to groups.
How do I Book My Group?
Contact the Group Sales Department for available dates, times and prices of the event your group is interested in and our staff will personally help you plan a group outing, provide the best available seating and pricing.
Call: 212-465-6080
Email: group.sales@msg.com
Visit: Ticket Inquiry Form
What is Showvite?
Showvite is an online groups ticketing tool to make coordinating your group outing easier. Click here to learn more!
Need to Contact Us?
Call 212-465-6080 Monday – Friday, 9am – 5pm or send us an e-mail at group.sales@msg.com
Our staff has vast experience working with groups like yours and they'll personally see to it that your visit to our venues is the best that it can be.
Can I Receive Advance Notice for Show Info & Ticket Discounts?
Sign up for the MSG Groups Insider and you will receive information on events offering Group discounts before they are announced to the public. This gives your group an opportunity to purchase the best seats before they officially go on sale!
What is the Deadline for Ordering Group Tickets?
The order deadline is 72 hours prior to the event, subject to availability. However we recommend ordering tickets as soon as possible to have the best seating options.
How Do We Pay for Our Group Ticket Order?
We accept Visa, MasterCard, Discover and American Express, as well as checks and money orders made payable to Madison Square Garden Entertainment.
What is Your Policy on Refunds?
We are sorry, but tickets cannot be refunded, canceled or exchanged.
How does my group get our tickets?
For all orders requesting ticket delivery, a shipping fee of $25 will be applied. There is no charge for tickets being held at the Box Office. Tickets being held at the Box Office can only be picked up on the day of the show.
Are fundraising opportunities available?
We encourage you to sit back and take advantage of our discounted group tickets for your next fundraiser. Discounted group tickets can be reserved by your organization and sold to members of your community, friends, family and neighbors with an additional donation going directly to your groups’ cause.
How do I give/receive donations?
- To Charitable Organizations from Madison Square Garden
To request a donation from Radio City Music Hall, please fax your request on your organization's letterhead to our Community Relations department at 212-465-4423 or send us an e-mail at MSGCommunityRelations@msg.com. - To Madison Square Garden from Companies, Groups, and Individuals
If you know in advance that you will not be able to attend an upcoming event, you may donate your tickets to our Garden of Dreams Foundation. Your donated tickets are 100% tax deductible. Please send your tickets in a traceable manner to Garden of Dreams Foundation, Madison Square Garden Entertainment, 2 Penn Plaza, New York, NY 10121. Please also include your name, address, and telephone number so we may send you a letter of acknowledgement. All donated tickets must be received no later than 2 business days prior to the event. For more information, please call the Garden of Dreams hotline at 212-465-4170.
